Internal tools

Raise and track tickets, submit access and software requests, approve items assigned to you.

Request group membership and role changes, review approvals waiting on you.

Devices assigned to you, warranty status, and hand-back or replacement requests.

Install catalogued software and apply pending updates without administrator rights.

Release held print jobs, check queue status and view your quarterly print quota.

Browse home and department volumes, restore a previous version, check your quota.

Look up a group, see who owns it and what resources it grants before requesting access.

Start a supervised remote session with an engineer. Every session is recorded and logged.

Connect to the corporate network from outside the office. Certificate-based, second factor every 12 hours.

Step-by-step articles for common tasks, written and reviewed by the support teams.

Sign-in history, device records and administrative actions for your account and team.

Planned changes and maintenance windows across all regions, with impact notes.

Issue and renew device and signing certificates. Renewals are automatic 30 days before expiry.

Administrator view of accounts, roles and announcements. Requires re-verification.